Shipping Options
GEP ECOTECH offers worldwide shipping to major ports and airports. Our standard delivery terms are FOB China, with the main shipping ports being Qingdao Port for sea freight and PVG (Shanghai Pudong) Airport for air freight.
For customers requiring CIF (Cost, Insurance, and Freight) terms, additional costs such as customs clearance fees, import duties, and local sales taxes are not included in the merchandise subtotal and should be handled by the customer.
Shipping Methods
- By Sea: Suitable for large equipment and bulk orders. Recommended for cost-effective transportation.
- By Air: Suitable for urgent deliveries or smaller items. Generally more expensive than sea freight.
Shipping Procedures
Shipping Confirmation Emails
Once your order is shipped, we will send a shipping confirmation email with details including:
- Courier or vessel tracking number
- Estimated arrival time
- Shipping invoice and documents (if applicable)
You can also track your shipment through the provided tracking number.
Shipping in Multiple Packages
For large orders, items may be shipped in multiple containers or separate shipments based on availability and logistics. Each shipment will have its own tracking information, which will be provided in the shipping confirmation emails.
Order Tracking
There are three ways to track your shipment:
- Click on the Order Tracking link in our email notifications.
- Log in to your GEP ECOTECH account and check the My Orders section.
- Contact our support team with your order number at export@gepecotech.com.
Customs Clearance & Import Duties
Depending on your country, your order may be subject to import duties, taxes, and clearance fees. Customers are responsible for handling these costs unless otherwise specified in the agreement.
If you require assistance with import documentation, we can provide:
- Commercial Invoice
- Packing List
- Bill of Lading / Airway Bill
- Certificate of Origin (if needed)
Estimated Shipping Time
- Standard Equipment: 7-10 business days after payment confirmation.
- Custom Equipment: 25-35 business days depending on design complexity.
- Complete Plants: 45-60 business days based on project scope.
Contact for Shipping Inquiries
For any shipping-related questions or special requests, please contact our logistics team at info@gepecotech.com.